Privacy policy

At My Bijoux Toronto (here forth "we", "our", or "MBT"), we are committed to upholding the privacy, confidentiality, and security of our customers’ personal information. This Privacy Policy describes the personal information we collect, use, and disclose when 1) our customers visit and/or make a purchase on our website (www.mybijouxtoronto.com) or 2) through interactions on our Instagram account (@mybijoux.toronto).

Collection of Personal Information

Registration and Purchases - When registering or purchasing on our website, we collect the following personal information: your first and last name, your email address, your postal address, your birthdate, your phone number and any other information required to fulfill your orders.

Device Information, Cookies, and Usage Data- when you visit our website, we collect certain information about your device (such as version of web browser or IP address) and your interaction with our website, in order to help us uniquely identify your device to optimize our services (such as load the site accurately for you, and perform analytics on site usage). This is done automatically and is recorded in log files. Log files may also record additional things that can be classifies as personal information (such as the products you view, products you purchase, date an time you visited our website, your browser configurations, cookie settings, etc.)

Furthermore, MBT uses cookies, web beacons, tags, and pixels to help collect usage data and is for our website operational purposes only. Some of the cookies we use include functional, performance, advertising and social media cookies. These make your browsing experience better by allowing our website to remember your actions and preferences. You can always control and manage whether you accept cookies through your own web browser settings. However, please note that blocking or removing cookies can negatively impact your experience on our website and its overall functionality.

Please Note: MBT only sells and advertises our products on our website and our Instagram page. As a result, we will only gather information on these channels. Furthermore, all information voluntarily shared by you through comments on our website or Instagram page (including tagging us) is publicly visible and your username may be visible by other users/visitors. MBT is not responsible for any information you submit that can be read by others and can be used to send you unsolicited messages or information by other users.

Usage of Personal Information

We use your personal information in order to provide our products to you, as well as:

Communication purposes: send order and shipping confirmation, and respond to any customer service inquiries about our products and services.
Marketing purposes: send newsletters, sales and discount information, and to inform you of our new product and offers.
To ship and fulfill orders you've purchased.
We do not store your payment information.

Sharing of Personal Information

MBT may share your personal information with service providers to help us provide our products and fulfill your orders, as described above. This includes:

With shipping companies in order to fulfill your order and send our products to your correct postal address.
With Shopify, who powers our online store and is PCI compliant. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
With other third party service providers such as email marketing and other business development purposes. These third party companies will only use your information for business purposes only.

Occasionally, MBT will re-post or share social media posts that we are tagged in. As well as user names of people who may win our social media contests on Instagram. However, we will always seek consent from the user prior to doing so.

Retention of Personal Information

MBT will retain your Personal Information for our records for as long as legally required or necessary for purposes outlined in this policy. We will never store your payment information.

Transfer of Personal Information

By using our website, you acknowledge that your Personal Information will be transferred to and processed in Canada, which may have different data protection rules than in your country.

MBT will take reasonable steps to use your Personal Information securely and in accordance with this Privacy Policy.

Children's Privacy

We do not intentionally collect information from individuals under the age of 18. We recommend that all information shared on our website or social media page is with the consent of their parents or legal guardians. If you are the parent or legal guardian and believe your child has provided us with Personal Information, please contact us at info@mybijouxtoronto.com.

Safeguarding your Personal Information

We take the security and confidentiality of personal information very seriously. We strive to implement and maintain acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that Internet data transmission is not always secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you at all times.

Behavioural Advertising

As described above, MBT works with third parties such as ad networks and other advertising companies that use cookies and pixel tags on our website and other websites in order to provide you with targeted advertisements or marketing communications we believe may be of interest to you. These companies may collect information about your activity on our websites and third-party websites (such as your interaction with our advertising ) and use this information to make predictions about your preferences and deliver ads that are more relevant to you on third party websites. This information may also be used to understand our online advertising campaigns.

We use Google Analytics to help us understand how our customers use tour website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://www.google.com/settings/ads
We share your email address with our email marketing provider in order to provide our customers with newsletters, sales and discount information, as well as new product launches. These are collected with your consent through pop-ups or newsletter subscription notices. In order to opt-out of these email address, please follow the opt-out instructions at the bottom of these emails.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Your Rights

General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have certain rights under the GDPR. These include:

right to access the Personal Information we hold about you
right to ask that your Personal Information be corrected, updated, restricted, or erased
right to withdraw consent where we are relying on consent to process your personal information
right to ask for transfer of your personal information to you or a third party

If you would like to exercise these rights, please contact us at info@mybijouxtoronto.com. We may ask for further information regarding your request and for safety purpose, ensure you are exercising these rights based on founded grounds.

For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), these include:

right to ask to port it to a new service
right to ask that your personal information be corrected, updated, or erased

Jurisdiction

All customers interacting with or purchasing from our website are bound by the Jurisdiction of Toronto, Ontario, Canada. Any and all legal actions are governed under this jurisdiction.

Account Management

If your personal information changes, you can update your information by going to your profile page. If you would like to delete your account, please contact us at info@mybijouxtoronto.com.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Information

For more information about our privacy policy, please contact us by e-mail at info@mybijouxtoronto.com.

Last updated: May 2021